Terms and Conditions

By booking a service with TVSetup.pro, you agree to the following terms and conditions. Please read them carefully before scheduling your appointment.

1. Service Agreement

TVSetup.pro is a professional service provider that offers TV mounting and configuration services. You are responsible for ensuring the proper readiness of the site before the technician arrives. This includes making sure that there is a suitable power source and confirming the wall type to ensure compatibility with the installation.

2. Site Readiness

You must ensure the site is ready for installation by the technician. This includes ensuring there is proper access to the installation area and verifying that the wall can support the installation. If the installation area is unsuitable, the technician has the right to refuse service, and no refund will be provided.

3. Limitation of Liability

We are not liable for any structural damage to the property or equipment due to incorrect installation environments, such as inadequate power sources, incompatible wall types, or unsuitable wall mounts.

4. Refund Policy

All service bookings are final. Once the service is confirmed, no cancellation or refund will be allowed unless the setup is incomplete or failed due to our fault. If you encounter any issues after the setup, please notify us within 48 hours, and we will make every attempt to resolve the issue.

5. Changes to Terms

We may update these Terms and Conditions periodically. Any changes will be posted on this page with the date of the latest revision. Please review this page regularly to stay informed of any updates.

6. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@tvsetuppro.com

Address:Chasewood Technology Park 20333 State Highway 249, Suite 200, Houston, TX 77070